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doctor
Neurología
Neurología
Oscar Valdez

30

doctor
Odontología
Odontología
Gabriela Odontologa

10

Preguntas Frecuentes

Selecciona la Pregunta que corresponda a tu duda:

The phone line is busy, is there something I can do about it?

We try to give our best service to our patients and it can get very busy from time to time. Please try again a few minutes later or look at the solutions below.

If I call with a question for the nurse or doctor, when can I expect a call back?

Our physicians and nurses are with patients throughout the day, so it is usually not possible for them to immediately answer phone calls. We will return your call as soon as possible. To help us get back to you quickly leave us your full name, date of birth, reason for the call and current phone number.

Will you bill my insurance?

Yes. As a service to our patients, primary insurance is billed. We have recently enhanced our system to accommodate automatic billing of secondary insurance. Please be sure to keep us informed of your insurance coverage.

How do I get my blood pressure checked?

Blood pressure checks are provided complimentary at each of our locations. Call the clinic nearest you for details.

Do you have after hours care?

If you are having a life threatening emergency, call 911. If you call after clinic hours, the answering service will receive your call. They will take your name, phone number and nature of your call. The answering service will page the on-call physician who will call you back within 15 minutes.

Do I have to re-register if I have services at multiple locations?

No, we have Electronic Healthcare Records (EHR) for our patients. This system will allow your information to be available at all of our clinic locations, further improving efficiency and quality of the healthcare you receive.

What if I can't make my appointment and I need to reschedule?

Please call your physician’s office as soon as you realize you will not be able to keep your appointment. We prefer all cancellations be made at least 24 hours prior to your scheduled appointment time. This will allow us to give another patient the opportunity to be seen.

What information will the Patient Services Representative need to schedule an appointment?

Appointment please have the following patient information ready: Patient’s full name (including middle initial) Date of birth Current address and phone number Current insurance information Physician’s name who you wish to schedule appointment with Purpose of the appointment* *It is important to let the scheduler know about all of the concerns you would like addressed during your appointment so we can schedule the appropriate amount of time to care for your needs.

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Qué opina la gente de nosotros.

En Saluclick tenemos la mejor atención para que tu salud sea resuelto en un solo click.

Pertenecer a saluclick fue la mejor decisión ya que aumentaron mis citas inmediato.

client

Me encantó lo sencillo que fue contratar y la atención que me brindaron me ayudó a mejorar mi salud.

client

Gran atención y fácil de utilizar.

client
Emergency Contact

Emergency Call 72215555587

Emergency E-mail

24/7 Email Support soporte@saluclick.com

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